Coles Synergy Customer Report Builder

Introduction to the Coles Synergy FSP Model. Overview of Customer model capability, platform organisation and review of core customer reports within the Library.

A virtual instructor-led training on the Story Builder capability available to suppliers subscribing to the Coles Scan Gateway.

Available to Coles Synergy Scan licence holders who have Report Builder access. This is the first of two Report Builder courses available for Coles Synergy Scan. The concepts explored in this session are extended upon in the Intermediate course.

Available to Coles Synergy Scan licence holders who have Report Builder access. This is the second of two Report Builder courses available for Coles Synergy Scan. The concepts which were explored in the Beginner session are extended upon in this Intermediate course; thus, it is highly advisable to ensure you read the 'Prerequisites' section below.

Overview of how to effectively run and interpret switching reports in Coles Synergy.

We all need a helping hand at times, particularly as we embark on learning new skills and ways of working. To support you in your Coles Synergy learning journey, we are now offering weekly drop-in sessions. We welcome you to join us for individual 1:1 support through these drop-in sessions.

Examination and analysis of four key Coles Synergy Customer template reports which explore product performance in loyalty, exclusivity, repeat, and interaction.