The drop-in sessions are intended to support you beyond the training sessions that are on offer.
The drop-in sessions are for platform related questions around system 'How-To's' ( for example: "How do I create a new product total?" or "What report/s should I use to gauge my distribution?" or "I need help building a new report...?)
Submission of your query in advance, captured through the registration form provided.
If additional information is required, this can be emailed to firstname.lastname@example.org.
This will ensure that we are making the most of our time together as we can be prepared and informed in how we can assist you.
Coles Synergy suppliers who have a valid licence in their name.
Introduction to the Coles Synergy FSP Model. Overview of Customer model capability, platform organisation and review of core customer reports within the Library.More Information
A virtual instructor-led training on the Story Builder capability available to suppliers subscribing to the Coles Scan Gateway.More Information
Available to Coles Synergy Scan licence holders who have Report Builder access. This is the first of two Report Builder courses available for Coles Synergy Scan. The concepts explored in this session are extended upon in the Intermediate course.More Information
Available to Coles Synergy Scan licence holders who have Report Builder access. This is the second of two Report Builder courses available for Coles Synergy Scan. The concepts which were explored in the Beginner session are extended upon in this Intermediate course; thus, it is highly advisable to ensure you read the 'Prerequisites' section below.More Information
Overview of how to effectively run and interpret switching reports in Coles Synergy.More Information
Focuses on building bespoke reports using the Coles Customer modelMore Information
Examination and analysis of four key Coles Synergy Customer template reports which explore product performance in loyalty, exclusivity, repeat, and interaction.More Information