Coles Synergy Customer Platform Overview
Overview of platform capability and review of core customer reports within the desk area.
Description
Areas of focus:
- Overview of Synergy Desk/Story Builder/Report Builder
- Overview of core reports and nice to knows:
- Data selection
- Overview of how to use multiple product dimensions
- Pre-period offset dimension
- Exporting
- Open Q&A
- Support Materials and Video location
Prerequisites
In the lead up to your session, we ask that you:
1. Watch the introductory video on customer data:
The video is available to view here: https://iri-apac-elearning.com.au/
2. If you are new to the platform, that you watch the 3 short videos on login and navigation
Accessed through the same website: https://iri-apac-elearning.com.au/
You may need to create an account if you are yet to view any of our pre-recorded content.
Creating an account is easy:
You are welcome to contact us if you have any questions or issues in accessing these videos.