Coles Synergy

Online training modules on how suppliers can get the most from their Coles Scan Gateway subscription.

A virtual instructor-led training on the Story Builder capability available to suppliers subscribing to the Coles Scan Gateway.

Available to Coles Synergy Scan licence holders who have Report Builder access. This is the first of two Report Builder courses available for Coles Synergy Scan. The concepts explored in this session are extended upon in the Intermediate course.

Available to Coles Synergy Scan licence holders who have Report Builder access. This is the second of two Report Builder courses available for Coles Synergy Scan. The concepts which were explored in the Beginner session are extended upon in this Intermediate course; thus, it is highly advisable to ensure you read the 'Prerequisites' section below.

Examination and analysis of four key Coles Synergy Customer template reports which explore product performance in loyalty, exclusivity, repeat, and interaction.

Introduction to the Coles Synergy FSP Model. Overview of Customer model capability, platform organisation and review of core customer reports within the Library.

Overview of how to effectively run and interpret switching reports in Coles Synergy.

Focuses on building bespoke reports using the Coles Customer model

A selection of pre-recorded sessions content based on our Coles Synergy Scan and Customer Training sessions.

Available to Coles Synergy Scan licence holders who have Report Builder access. This course is split into two sessions, each building on from the other, introducing clients to the basics of building a new custom report within Coles Synergy.

Available to Coles Synergy Scan licence holders who have Report Builder access. This session builds on content covered during Report Builder Beginner.

A selection of pre-recorded sessions content based on our Coles Synergy Scan and Customer Training sessions.

A virtual instructor-led training on the Story Builder capability available to suppliers subscribing to the Coles Scan Gateway.

Available to Coles Synergy Scan licence holders who have Report Builder access. This is the first of two Report Builder courses available for Coles Synergy Scan. The concepts explored in this session are extended upon in the Intermediate course.

Available to Coles Synergy Scan licence holders who have Report Builder access. This is the second of two Report Builder courses available for Coles Synergy Scan. The concepts which were explored in the Beginner session are extended upon in this Intermediate course; thus, it is highly advisable to ensure you read the 'Prerequisites' section below.

Introduction to the Coles Synergy FSP Model. Overview of Customer model capability, platform organisation and review of core customer reports within the Library.

Focuses on building bespoke reports using the Coles Customer model

Examination and analysis of four key Coles Synergy Customer template reports which explore product performance in loyalty, exclusivity, repeat, and interaction.

Overview of how to effectively run and interpret switching reports in Coles Synergy.

We all need a helping hand at times, particularly as we embark on learning new skills and ways of working. To support you in your Coles Synergy learning journey, we are now offering weekly drop-in sessions. We welcome you to join us for individual 1:1 support through these drop-in sessions.